Legal and Compliance

Effective date and last updated: 6 October 2026 · Applies to: NxtBanking (a product of Laraware Private Limited), its websites, APIs, dashboards and partner platforms.

Legal and compliance documents

NxtBanking, a product of Laraware Private Limited, publishes the policies that govern its fintech APIs and platforms. They are written for the services our customers run on NxtBanking, including AEPS, BBPS, recharge and bill payments, money transfer, payouts and KYC.

NxtBanking is a software and API infrastructure provider. Where a service involves a regulated activity (for example BBPS bill payments, AEPS cash withdrawal, money transfer or prepaid recharge), that activity is carried out by the licensed or authorised entity concerned (such as a Bharat Bill Payment Operating Unit, a sponsor bank, a Payment Aggregator or a payment system operator) under its own licence and rules. NxtBanking does not hold customer funds as a bank, does not issue payment instruments and does not claim any licence or authorisation that it has not been granted.

Core terms

• Terms and Conditions: the agreement for using our Services.
• Privacy Policy: how personal data is collected, used and protected.
• Cookie Policy: cookies and similar technologies.
• Disclaimer: our role, regulatory status and limits.

Service policies

• BBPS Policy: Bharat BillPay terms, customer rights and dispute handling.
• AEPS Policy: Aadhaar Enabled Payment System terms and safeguards.
• Recharge and Bill Payment Policy: mobile, DTH and utility recharge terms.
• Refund and Cancellation Policy: failed transactions, reversals and fee refunds.

Compliance and trust

• Grievance Redressal Policy: how to complain, timelines and escalation matrix.
• KYC and Anti-Money Laundering Policy: customer due diligence and PMLA compliance.
• Data Protection and Information Security Policy: security controls and incident response.
• Acceptable Use Policy: what is and is not allowed.

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